Terms of Service

Last updated: 21 October 2026

By browsing this website or placing an order with us you agree to these terms. If you do not agree, please do not use the site.

1. Eligibility

You must be at least 21 years old, or the minimum legal age for purchasing nicotine products in your jurisdiction if that age is higher. You must not be purchasing on behalf of anyone under that age. We may ask for proof of age at any time and may cancel an order if it cannot be verified.

2. Products and descriptions

Product images are illustrative. Packaging, colours and device design may change between production batches. Nicotine strength, puff count and coil specification are provided by the manufacturer and are approximate. Nothing on this site is a medical claim or a smoking-cessation claim.

3. Orders and pricing

4. Shipping, duties and customs

Delivery times are estimates, not guarantees. Import duties, VAT and customs clearance are the buyer's responsibility. If a parcel is seized or destroyed by customs because the destination restricts nicotine products, we cannot refund it. See our Shipping Policy for details.

5. Returns and refunds

For hygiene and safety reasons, opened nicotine products cannot be returned. Faulty devices are covered as described in our Refund Policy.

6. Acceptable use

You agree not to resell to minors, not to use this site for unlawful purposes, and not to attempt to disrupt or gain unauthorised access to it.

7. Limitation of liability

To the fullest extent permitted by law, our liability for any claim arising from an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. Nothing in these terms excludes liability that cannot lawfully be excluded.

8. Health notice

Nicotine is highly addictive. These products are intended for adult smokers and existing vapers only, not for non-smokers, pregnant or breastfeeding women, or people with cardiovascular conditions. Keep devices and e-liquid away from children and pets.

9. Governing law

These terms are governed by the laws of the jurisdiction in which our business is registered. Disputes will be handled by the competent courts of that jurisdiction.

10. Contact

Questions about these terms: [email protected].

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